TMC Managed Services
When you choose TMC you gain a valuable and trusted managed services partner. Your mission-critical IT infrastructure will be continually managed and monitored by a team of certified technology experts.
This lets you focus on the key business applications that grow your core business while we ensure your computer systems are, "always secure" and "always available."
Managed Support
TMC is committed to developing and implementing successful network management services that deliver measurable business benefits. Through on-site and remote network management practices, we can maximize your network performance while minimizing downtime risk.
The TMC Service Desk is your first point of contact for all technology integration and support services. TMC provides a full range of services including hardware repair, software application support, and technical consulting. In addition to offering on-site and telephone support, our Service Desk Analysts can provide back-up support for resources we may have posted at your site.
Our comprehensive managed support program includes the following services:
- Planned systems maintenance
- Regular server software updates and patches
- Business software installations
- Systems administration
- Basic network troubleshooting
- Workstation updates or upgrades
- Break/fix hardware repair
- Server and network integrity monitoring
- Regular systems health checks
- Data backup verification
- Virus and spam protection
As part our full service consulting expertise, TMC has your business covered throughout the entire lifecycle of your technology investment.
